Privacy Policy

This privacy policy explains how Endpoint Craft (“we”, “us”) collects, uses, and protects the personal data you provide when you use this website or get in touch with us. For the purposes of UK data protection law, we are the “data controller” for the personal data described below.

What information we collect

We only collect the information you choose to give us. When you complete the contact form on this website, we collect:

• Your name
• Your email address
• Your company name (optional)
• The area you are interested in
• The content of your message

Like most websites, our hosting provider also automatically records basic technical information, such as your IP address and browser type, in standard server logs for security and to keep the site running reliably.

How we use your information

We use the information you provide to:

• Respond to your enquiry and provide the information or services you have asked about
• Communicate with you about a potential or existing engagement
• Keep records of our business correspondence

We do not sell your personal data, and we do not use it for automated decision-making or profiling. We will only use it for the purpose for which you provided it, unless we reasonably consider we need to use it for another related and compatible reason.

Our lawful basis

Under UK GDPR, we rely on our legitimate interests (to respond to enquiries and run our business) and, where relevant, on taking steps at your request before entering into a contract. Where we ask for your consent for anything specific, you are free to withdraw it at any time.

Cookies and tracking

This website does not use advertising or analytics cookies, and we do not track your activity across other websites. To provide the site we load a small number of resources from trusted third parties (see below), which may involve your browser sharing its IP address with those providers as a normal part of delivering content. If we introduce analytics in the future, we will update this policy and, where required, ask for your consent first.

Third parties we work with

We use a small number of reputable service providers to run this website. These providers process limited data on our behalf or as part of delivering their service:

• Netlify: website hosting and contact-form processing.
• Google Fonts: serves the fonts used on the site.
• Cloudflare (cdnjs) and jsDelivr: serve the animation libraries used on the site.

Some of these providers may process data on servers outside the UK. Where that happens, we rely on appropriate safeguards (such as the providers’ standard data-protection terms) to keep your information protected to UK standards.

How long we keep your information

We keep enquiry correspondence for as long as needed to deal with your request and to maintain reasonable business records, after which it is deleted. If your enquiry leads to an engagement, we keep the related records for as long as required for that work and to meet our legal and accounting obligations.

Your rights

Under UK data protection law you have the right to:

• Ask for a copy of the personal data we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your personal data
• Ask us to restrict or object to how we use your data
• Ask us to transfer your data to another provider

To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Please check back periodically for the latest version.

Contact us

If you have any questions about this policy or about how we handle your personal data, please email us at Info@endpointcraft.co.uk.